Frequently Asked Questions (FAQs)
Effective Date: January 1, 2025
Last Updated: [Date of Last Update]
1. What is CELEDIVAS?
CELEDIVAS is a women-focused health, beauty, and fitness platform offering training sessions, events, product sales, accessories, and news updates. We also support third-party ad systems, affiliate marketing, dropshipping, and print-on-demand (POD) services.
2. Where is CELEDIVAS based?
CELEDIVAS operates from Mumbai, India, serving customers globally through our online platform.
3. How can I contact CELEDIVAS for support?
For any inquiries, you can reach us at contact@celedivas.com.
4. How do I register for training sessions and events?
You can browse and register for training sessions and events on our website. Follow the registration instructions provided on the event page.
5. What types of products does CELEDIVAS sell?
We offer a curated selection of health, beauty, and fitness-related products and accessories, including skincare, wellness supplements, activewear, and fitness gear.
6. Does CELEDIVAS offer international shipping?
Yes, we provide international shipping. Shipping charges and delivery times vary based on the destination.
7. What is the return and refund policy?
We accept returns within 7 days of delivery for eligible products. Some items, such as digital downloads, personal care products, and event bookings, are non-returnable. For full details, refer to our Returns and Refunds Policy.
8. How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier’s website.
9. Can I cancel my order?
Orders can be canceled within 24 hours of purchase if they have not been processed or shipped. Once processed, orders cannot be canceled.
10. Does CELEDIVAS use third-party advertising?
Yes, we use third-party ad systems to display relevant advertisements and promotional content on our platform.
11. How does affiliate marketing work on CELEDIVAS?
We welcome affiliate marketers who promote our products and earn commissions on successful referrals. More details can be found on our Affiliate Program page.
12. Does CELEDIVAS support dropshipping and POD (Print-on-Demand)?
Yes, we work with dropshipping suppliers and POD services to provide a wider range of products. Policies for these services may vary based on the supplier.
13. Is my personal information secure with CELEDIVAS?
Yes, we follow strict security measures to protect your personal data. Please review our Privacy Policy for more details.
14. How can I stay updated with CELEDIVAS news and offers?
You can subscribe to our newsletter to receive the latest updates, special offers, and exclusive content directly to your inbox.
15. How can I collaborate with CELEDIVAS?
We welcome collaborations with influencers, brands, and businesses in the health, beauty, and fitness industry. Reach out to us at contact@celedivas.com to discuss partnership opportunities.
For any further queries, feel free to contact us!